Tuesday, January 6, 2009

Customer Service Rep (Day & Eve)

Aetna Rx Home Delivery
10991 NW Airworld Drive
Kansas City, MO 64153
Phone: 816-410-9893 Fax:
Contact: Dean Daniels
Job Location: Kansas City, MO
Job Expires: 3/23/2009

Qualifications:
Verbal Communication - Build relationship with provider office staff - Receive phone orders from doctors, nurses and doctor representatives - Maintains compliance with risk, regulatory and accreditation requirements DESIRED SKILLS - Ensure accurate prescription entry - Ensure accurate processing of prescription order - Oracle - team player and ability to complete other tasks as assigned.

Job Description and Wage Information:
Wage: $11.00 - $12.75 Aetna Insurance a mail order service provider is currently seeking Day (7a - 3:30p) and Evening (3:30p - 12mid) for our Customer Service Department. Act as a resource in the processing of prescription orders with an emphasis on prescription entry and prescription translation. Functional areas include prescription order entry, prescription entry, doctor calls and other areas as assigned. Read and interpret prescription orders. Collect appropriate information and documentation. Create, update and maintain required records and systems. Some experience preferred; on the job training provided. We are located up north near KCI airport. For immediate consideration please apply on line at www.aetna.com/working

IMPORTANT APPLICATION INSTRUCTIONS!
Apply on line at www.aetna.com/working

Times: Hours: 40 Start date:
Wage Range: $10.01 to $15.00
Web site: www.aetna.com/working