Thursday, June 4, 2009

Customer Service Representatives-ADT Security Services

7805 NW 97th Terr.
Kansas City, MO 64153
Phone: 816.801.4526 Fax:
Contact: Delisa Moss (
Job Location: Kansas City, MO
Job Expires: 7/31/2009

Qualifications:Candidates must have a high school diploma/GED, be 18 years or older, able to work weekends and attend a 4-week paid training session as follows: Monday through Friday, 8-2:30 p.m. or 3:00-9:30 p.m. The candidate must pass a criminal background check, State Security Licensing, and a drug test. Professional communication skills include: typing 20 wpm (typing test given), PC proficient, comfortable handling potential emergency or stressful situations, and the ability to multi-task in a fast-paced work environment. Customer service or call center experience, along with a stable work history is preferred.

Job Description and Wage Information:
Wage: $10.00 per hour, plus $0.50-1.00 shift differential. ADT has immediate career opportunities in our Customer Monitoring Center. Full-time schedules available. No sales, no telemarketing, no collections. This position handles incoming security alarm signals and responds per instruction. Team members make outbound calls in order to contact customers, emergency contacts and Police/Fire Departments regarding alarm matters (i.e. notification of alarm, verification of alarm activity). Job benefits include: medical, dental, prescription and life insurance plans after 30 days and immediate 401K. A monthly bonus potential up to $400 per month! Vacation & holiday pay, tuition reimbursement (up to $7,500 per year), and computer purchase program after 6 months of employment. Set schedules, relaxed dress code, friendly work environment and much, much more.

To be considered for this position, all applicants must apply online: Job # 08-0023. Apply To This Job ADT is located in the Northland near Tiffany Springs and I-29. Job Line: 816.801.4522. Direction Line: 816.801.5001.

Times: 8AM-4:30PM, 4 PM-12:30AM Hours: 40 Start date:
Wage Range: $10.01 to $15.00
Web site: